TICKITING problems at this year's World Cup finals were
due to computer errors and late supply of information, world
soccer body FIFA said Monday.
FIFA's executive committee approved an independent report
for the problems with ticket sales for the May 31-June 30
tournament in Japan and South Korea.
There were substantial numbers of empty seats at some
matches while fans who wanted to attend were unable to get
tickets.
The report, produced by consultants Ernst & Young,
said there had been a number of problems with tickets sold
outside of Japan and South Korea by British company Byrom.
This included a failure by Byrom to notify the organizing
committees early enough that tickets were available for sale
locally.
It said late delivery of sold tickets was due to problems
with Byrom's ticketing system and a lack of detail in the
agreement between FIFA and Byrom.
The Japanese organizers originally had no system to offer
unsold tickets close to the match day, so some remained
unsold. The Japanese later set up telephone hotlines to sell
remaining tickets.
FIFA had earlier said Byrom had not received the
information it needed on the layout of the stadiums in Japan.
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